Terms of service

Merchant of Record: Alexandru Droscariu, trading as "NOYA," registered as a Swiss sole proprietor (Einzelunternehmer), UID CHE-476.213.323. Contact: support@noya.fit · Kollerweg, 3006 Bern, CH · +41 76 814 48 75

Overview

Welcome to NOYA. "We", "us", and "our" refer to NOYA. We operate this website and store (the Services) to offer you a curated shopping experience. The Services are powered by Shopify.

By visiting or using the Services you agree to these Terms of Service (Terms) and our Privacy Policy. If you don't agree, please don't use the Services.

Pilot / Pre-order notice. Some products are offered as pre-orders with estimated delivery windows. See Section 3 (Orders) and Section 5 (Shipping & Delivery).

Access & Accounts

You confirm you're the age of majority in your jurisdiction (or have guardian consent for minors using devices you own/manage). You may be asked for email, billing, payment and shipping details; you warrant they're accurate and that you're authorized to use them. Keep your credentials secure; you're responsible for activity under your account. No transfer or licensing of accounts.

Our Products

We strive for accurate presentation, but colors/appearance can vary by device settings. We don't warrant that products will meet your expectations or perfectly match on-screen renderings. Descriptions may change without notice; we may limit quantities or discontinue products anytime.

Orders (incl. Pre-orders)

Placing an order is an offer to buy. We accept at our discretion after successful payment authorization; if we decline or change an order, we'll notify you via your provided contact details and refund as applicable.

Pre-orders. We'll publish an estimated shipping window at checkout and by email. Dates are estimates and may shift due to production or logistics. Cancellations. You can request cancellation before dispatch; we'll try to accommodate but can't guarantee once processing begins. Consumer withdrawal rights. If you're in the EEA/UK/Switzerland, your statutory withdrawal/return rights apply in addition to our Refund Policy (link). See policy for instructions and timeframes.

You represent purchases are for personal/household use, not resale or export.

Prices, Taxes & Billing

Prices, promotions, and discounts may change without notice. The price at checkout is the price that applies.

Taxes/VAT. Prices shown to consumers include applicable VAT where required. Any delivery charge is shown before payment. For destinations outside the European Union, import VAT, customs duties or carrier handling fees may be payable on delivery where they are not collected at checkout. Invoicing. Invoices are issued by the Merchant of Record stated above. You agree to keep payment details current and warrant you're authorized to use the selected method. You agree to pay all amounts due including shipping/handling and applicable taxes.